Vivid Money review - how good is the new mobile banking account?
Vivid Money is a new smartphone bank from Germany. Thanks to innovative banking solutions with a cashback programme and commission-free investing in shares, ETFs and cryptocurrencies, the mobile bank is generating a lot of buzz right now.
Of course, Vivid Money has not yet reached that stage so soon after its founding. But after the fintech was able to raise more than 75 million euros in investor money since its founding - among others from Ribbit Capital and the TCS Group - the goals were set high. In June 2020, the smartphone bank officially launched in Germany, France and Spain and is now also available in Italy. According to the founders' plan, Vivid should already exceed the 100,000 customer mark by mid-2021.
Are you wondering whether it's worth becoming one of them? We would like to give you the answer to these questions in our Vivid Money review, in which we take a close look at the smartphone bank. We will not only show you how to apply for a bank account from Vivid Money and what the requirements are, but also take a look at the cashback programme and give our assessment of Vivid Invest, the optionally available securities account of the Vivid app.
For our Vivid Money review, we compared both the free and the paid bank account of the smartphone bank. For this purpose, we downloaded the Vivid app on iOS (App Store) and applied for an account with Vivid to make our own experience with the banking app. In addition, we searched for experiences with Vivid Money in the App Store as well as on relevant rating portals.
As Vivid Money is still a start-up, the exact conditions and features can change quite quickly. Therefore, we cannot guarantee that our information is complete and up to date. If in doubt, please consult the current information on the Vivid Money website.
Pros and cons of Vivid Money at a glance
Quick and easy account opening: The digital current account can be applied for conveniently and in just a few minutes via the Vivid app and without any paperwork.
No credit history check(SCHUFA): Currently (as of May 2021), Vivid does work together with the SCHUFA - this makes Vivid an interesting option for a german bank account without SCHUFA, especially for young people or people with a negative credit history.
Free current account: The standard account at Vivid Money is free of charge. Extra features are available with the paid account for €9.90 per month.
Perfect for globetrotters: With Vivid Money, there are no extra fees for using your debit card abroad.
Cashback: Earn money while you spend? With Vivid's cashback programme you can get up to 25% cashback on your purchases.
Investing feature: With Vivid Invest, you can invest money in fractions of over 1,000 shares and ETFs directly via the app, commission-free - from as little as 1 cent.
Cashback limited: Cashback is only available up to a maximum of €20/month for a free account or €100/month for a paid account.
No overdraft facility: Even short-term overdrafts are not possible with Vivid Money - but this is not always a disadvantage as you can only spend what you have and do not fall into the debt trap.
Cash withdrawals are not free of charge indefinitely: Cash withdrawals are only free up to €200 per month (Vivid Standard) or €1,000 per month (Vivid Prime) or from €50 onwards, otherwise there is a fee of 3% of the amount withdrawn (min. €1).
Cash deposit not possible: While the restrictions on cash withdrawals are usually still bearable, cash deposits are not possible with Vivid Money.
No "real" investing: Investments made via the Vivid app are not actual shares or ETFs, but only shares that cannot be traded outside of your Vivid account.
What account models are available with Vivid Money?
With Vivid Money, you can choose between two accounts: a free account ("Vivid Standard") and a fee-based account ("Vivid Prime"), which costs a whopping €9.90 per month. The paid account can be tested free of charge for three months.
Both accounts include the extra chic metal card in portrait format, which looks great in your wallet and when paying. For similar cards you usually have to dig deep into your pocket at other neobanks like N26, bunq or Revolut. In addition, you can create up to 15 sub-accounts (so-called "Pockets") with separate IBANs free of charge in both models via the Vivid app, which you can easily share with other people at the click of a button.
In both account models, you also receive cashback on your daily purchases or from certain providers - so-called "Super Deals". Of course, the paid account offers more features that are geared more towards power users. The most important differences between the two account models can be seen in the table below.
The differences between Vivid Standard and Vivid Prime at a glance
*Applies only if at least €50 is withdrawn. Otherwise a fee of 3% of the amount or at least 1€ will be charged.
What features does Vivid Money offer?
Anyone who takes a close look at the Vivid Money website will quickly notice that the company has primarily identified young and digital-savvy people as its target group. As a smartphone bank, Vivid does not want to convince potential customers with a broad branch network, personal advice or tradition, but with smart features for easy banking. Using the so-called "pockets", for example, you can open a new sub-account with your own IBAN in less than a minute and share it with friends and acquaintances if necessary.
One of the most popular features of Vivid Money is the cashback programme. Simply put, you can earn money while spending money. The way it works is that you receive a certain percentage (from 0.1% to 10%) as cashback on sales via your Vivid account, which is automatically invested in shares of your choice ("Stock rewards") and which you can ideally continue to grow or, if you wish, have credited to your account if the performance is positive.
In February 2021, the Neobank added Vivid Invest as a new feature to the banking app. Vivid customers can use it to invest in shares, ETFs or, most recently, cryptocurrencies very easily and commission-free from as little as 1 cent. We will show you exactly how this works in our review. In the table below, you will find the most interesting Vivid Money features at a glance.
What you get
In both account models, you can create up to 15 sub-accounts free of charge with your own SEPA-compliant IBAN, which you can easily share with your friends or your better half, for example, to set up a joint account. In addition, you can set up the account in up to 40 (Standard) or 100 (Prime) currencies and thus, for example, create a digital holiday fund ("Travel Pocket") for your next trip.
hrough the Vivid Money cashback programme, you earn money when you pay, which is automatically invested in (partial) shares of your choice and, in the best case, even increases by itself.
If you wish, you can not only open an bank account with Vivid, but also a securities account. You can invest commission-free in shares (so-called "fractional shares") of over 1,000 shares, ETFs or cryptocurrencies such as Bitcoin, Ethereum or Dogecoin with small sums starting from one cent.
With Vivid Pay, you can transfer money to your friends and acquaintances directly from the Vivid app without entering an IBAN number. All you need is the recipient's phone number. This service is free of charge and available throughout the eurozone, so you can also use the function when travelling.
All your income and expenses are recorded and categorised in detail in the Vivid app. This gives you a precise overview of your finances and your income from the cashback programme at any time, with push notifications in real time if you wish. You can also set maximum amounts for individual categories (e.g. groceries or online shopping) and be notified when you are approaching your set limit.
When friends and acquaintances open a Vivid account at your invitation, you get access to the so-called "Super Deals" for 8 weeks. These are exclusive offers that give you up to 50€ more cashback. In our opinion, however, this does not seem to be a feature that is here to stay, but rather a marketing campaign to gain as many new users as quickly as possible through word of mouth.
How do I open an account with Vivid Money?
The process of applying for an account with Vivid Money is quite simple, as you would expect from a smartphone bank, and only takes a few minutes. The requirements that an applicant must meet are also kept quite simple.
Requirements for the application
Minimum age 18 years
Valid mobile phone number and email address
Permanent residence in Germany or another EU member state
Valid passport or identity card (for identification)
It is definitely interesting that at the time of our test (May 2021), Vivid does not require a check of your credit history when opening an account. So if you for example have a negative SCHUFA, you don't have to worry that your application to open an account will be rejected by Vivid.
As soon as you have all the necessary documents ready, you can start the application directly in the Vivd app. You can search for the Vivid Money app directly in the App Store or Play Store. Alternatively, you can have the link to the app download sent to your phone number or email address via the corresponding function on the Vivid website.
As soon as you have downloaded the app, you can start applying directly.
The application itself is divided into several small steps in which you are asked for basic data such as your name, your email address and your address. If you apply for a Vivid account from your home, you can even save yourself the trouble of typing in your address, as the app will automatically recognise your location upon request and with your permission. If you want to open a securities account with Vivid Invest at the same time, you must also enter your tax number. If you do not have this number at hand, you can always do this later.
In addition to entering your personal data, you also have to answer a few standard questions for the sake of bureaucracy. We were a bit puzzled by the question about a possible tax liability in the USA.
A brief investigation revealed that this is a special requirement under the Foreign Account Tax Compliance Act (FATCA) that does not apply to US banking institutions. Specifically, this is a law passed in the USA in 2010 that is intended to make it more difficult for persons liable to tax in the USA to conceal income through the use of foreign accounts or deposits - provided that this is not your reason for opening an account with Vivid, you can of course tick this box without a guilty conscience.
After all formalities have been completed, the last step is to verify your identity. There are basically two options available for this: Post Ident or online identification directly in the app.
If you want to open your account as quickly as possible, you should of course opt for online identification via video chat, which, according to the information in the Vivid app, only takes two minutes. We can't quite confirm this - without looking closely at the clock, it was a few minutes more. For the identification itself, Vivid works with the well-known and reliable service provider IDnow.
After the identification, the registration process is complete and your account is basically ready to use. Before you can use your Vivid account in everyday life, you must first transfer money to your account. This can be done either by bank transfer or alternatively via a link that you can use to request money from friends and acquaintances and receive the money more quickly. However, you cannot send this link to yourself.
Therefore, you will have to wait 1-2 days until your Vivid account is actually ready for use - in the meantime, you can already set up a securities account with Vivid Invest. You can find out how this works in the following section.
What extra steps are required to open a custody account with Vivid Invest?
As mentioned above, the free custody account with Vivid Invest can be applied for when opening the account or even later if desired.
In addition to the information already provided, a tax number must also be provided if this has not already been done when applying for a current account. However, at the time of our test (May 2021), it was only possible to open an account with Vivid Invest with a German, French, Spanish or Swedish tax ID.
After that, you will first be informed about a special feature of Vivid Invest. When investing via the Vivid app, you can only buy shares in stocks, ETFs or cryptocurrencies. On the one hand, this is good because you can invest in expensive shares such as Amazon or Google even with little money. On the other hand, with this model the shares do not belong to you, but to CM-Equity AG, with whom Vivid cooperates for the portfolio. This means that with this model you receive neither dividends nor an invitation to the annual general meeting.
After you have read through all the instructions and passed a short quiz, you can open the account - no additional identification is necessary. At the time of our test (May 2021), there was a special promotion in which you receive a "stock bonus" in the form of a share of up to €100 in a randomly selected share for opening the securities account. In our case, it ended up being a share of €17 in the Twitter share. Considering the seemingly maximum possible €100, this is somewhat sobering. It should be noted, however, that you have to invest at least €100 via Vivid Invest to be able to collect the bonus.
The fact that you can conveniently apply for a bank account via app within a few minutes and without paperwork really impressed us during our Vivid Money test. The identification via Video-Ident also worked great, even if we had to wait a little longer than the two minutes indicated.
After the identification has been completed, you have direct access to the IBAN and the bank account in the app. This means that the account is theoretically ready for use immediately after the successful application and you don't have to wait until you receive the card by post. However, in order to actually use the account, you first have to transfer money to it - but that is currently only possible by SEPA transfer. Faster options such as instant payments or cash deposits are unfortunately not available here.
Because of this restriction, despite the super-fast application, it was not quite enough for the top score in the "Speed" category. With 4.5 out of 5 points, we can still give Vivid a top rating in this category.
Account & Card: 4/5
A top-rated app, the possibility to create up to 15 sub-accounts for free and useful features such as a detailed overview of all income and expenses in various categories: Vivid Money goes far beyond classic banking as you might know it from your house bank.
Instead of a classic checking card, Vivid Money offers a VISA credit card with a noble metal look. As a debit card, however, it works just like a checking card - i.e. payments are debited promptly and not collected on a monthly statement. The card looks good and if you take a closer look, you will notice a special feature: unlike credit cards, there is no card number, no expiry date and no verification number on the VISA card from Vivid Money - this data is only available in the app. So if you lose your card, you don't have to worry about it falling into the wrong hands.
Deductions are made for the fact that both account models have a limit on free cash withdrawals and lack a cash deposit option. Considering that the core target group of Vivid Money certainly pays at least by card or rather directly with the mobile phone via Google Pay or Apple Pay, most users should be able to live with this restriction. Therefore, we award 4 out of 5 points in this category.
With regard to the Vivid Money costs, we were basically convinced that a free account with a solid range of functions is offered. Basically, all users start with the fee-based account model for 3 months, for which no fees are charged within this period. This probably gives you enough time to assess whether the features of the fee-based version are worth the money.
For the fee-based model "Vivid Prime", fees of 9.90 euros per month or around 120 euros per year are charged. This is relatively high for a current account, especially when you consider that there are many good offers for a free current account on the market.
On the other hand, Vivid Money's cashback programme gives you the opportunity to earn money when you use the account - albeit only to a small extent. If you use Vivid Money as your main account, you should earn at least a relevant amount each month.
For these reasons, we award 4 out of 5 points in this category.
Extra Features: 3,5/5
The Vivid Money account is currently advertised on its own website with the slogan "Make more of your money". In other words: the bank account from Vivid Money is supposed to be more than just a necessary tool that you need as a salary account or to pay your bills.
The up to 15 pockets (sub-accounts with their own IBAN) are a great feature to organise your personal finances in the best possible way. However, other smartphone banks also offer this feature. With N26, for example, up to 10 "Shared Spaces" (as the sub-accounts are called there) are possible, with bunq it is even up to 25. However, with both providers you have to pay for it, while with Vivid the feature is also available in the free account.
The cashback programme is also an interesting extra feature that can even be worthwhile in the truest sense of the word. Theoretically, you could even finance the paid account this way - but with a percentage of 0.1% cashback on purchases, you would then need 1,000 euros turnover in the supermarket or online shopping to get the 10 euros needed for this. Significantly more cashback of up to 10% is available in the Champion programme or for the "Super Deals". However, the latter are only activated if you send friends and acquaintances an invitation link and they then also open an account - so the background to the offer seems to be more about attracting new users to the Vivid app as quickly as possible.
What impressed us about Vivid Invest was how easy it is to invest in shares or ETFs via the app. It is even possible to invest only in parts of a share. This is both an advantage and a disadvantage: on the one hand, it gives you the opportunity to invest small amounts in popular shares such as Tesla, Amazon, Apple or Google. On the other hand, this model means that you do not really own the share or the parts of it, but only derivatives in the form of so-called "fractional shares". This also means that in this model you do not receive any dividends on your share purchases. The same applies to the purchase of cryptocurrencies via the Vivid app.
All in all, Vivid Money convinced us the least in our test in this category when we took a closer look. That is why we only award it 3.5 out of 5 points at the time of our test. However, it will be interesting to see how Vivid will expand its features in the future. Because the "big brother" in the form of the Russian Tinkoff Bank, which is behind Vivid, shows impressively where the journey can go. The Tinkoff Bank app can now justifiably be called a "super app". In addition to carrying out classic banking transactions, the Tinkoff app can also be used to order food or a taxi, for example, or to go online shopping directly in the app.
It does not seem too bold a thesis that Vivid Money could develop in a similar direction. We remain curious and will update our review as soon as new features are available in the Vivid app and will again collect our experiences with them.
Vivid Money support and contact details
Vivid Money phone number: not available
WhatsApp: nicht vorhanden
LiveChat: Yes, in the app
Monday - Friday: 24 hours (Live Chat)
Saturday: 24 hours (Live Chat)
Frequently asked questions about Vivid Money
Is Vivid Money a real bank?
No, Vivid Money itself is not a traditional bank but a mobile banking app. The digital current account is offered in cooperation with solarisBank AG, which has a banking licence from the European Central Bank and is subject to the usual regulations for banks in Germany. In turn, solarisBank does not offer accounts for end consumers; its business model is rather based on providing banking services to other companies - such as Vivid Money GmbH.
What does an account with Vivid Money cost?
Vivid Money offers both a paid (Vivid Prime) and a free (Vivid Standard) current account. Vivid Prime costs €9.90 per month and offers some extra features and other benefits such as more cashback compared to the standard account. If you are unsure which account is right for you, you can test Vivid Prime for three months free of charge and without obligation. After the three months you have to actively confirm that you want to pay money for it in the future. So there is no risk of forgetting to end the trial period and unintentionally slipping into the paid model.
Can I withdraw cash with my Vivid Money card?
As a banking app, Vivid Money does not have its own branches or ATMs where you can withdraw cash. However, since Vivid cooperates with various providers similar to direct banks, it is possible to withdraw money free of charge all over the world with the smart metal card from Vivid. However, this only applies if you withdraw at least €50 and up to a limit of €200 (Vivid Standard) or €1,000 (Vivid Prime) per month. For all other cases, a fee of 3% of the requested amount will be charged, with a minimum of €1.
Can I deposit cash into my Vivid Money account?
No, this is not possible. There are only two ways to deposit money into your Vivid Money account. Firstly, you can transfer money from another current account to your Vivid account. On the other hand, you have the possibility to request money from friends, acquaintances and other persons. All you need is the phone number of the person you want to receive money from. The person will then receive a link via SMS, which he or she can use to transfer the amount. In this way, the cash deposit at Vivid Money would even be possible in a roundabout way - namely by giving the cash to a friend and then sending them a payment link for the exact amount.
Where can I find the IBAN with Vivid Money?
Since Vivid allows you to create up to 15 sub-accounts with their own IBAN, there is of course no single IBAN. To find out the IBAN of a sub-account, simply select the desired pocket in the pocket overview of the Vivid app.
Then click on the cogwheel symbol at the top right. You can then customise the name and preview image of the pocket as well as view the IBAN and BIC information.
Can I also use Vivid Money as a business account?
Unlike N26 or bunq, for example, Vivid Money does not offer an explicit business account as of today (May 2021). In principle, self-employed persons or freelancers could of course apply for a Vivid Money account as a private person and use it for business purposes. However, this is not recommended. This is because the general terms and conditions of solarisBank state that the account may not be used for business or freelance purposes and is therefore limited to private use by individuals. Anyone who disregards this rule risks, in the worst case, having the account closed.
Does Vivid Money check the SCHUFA when opening an account?
At the time of our test (May 2021, August 2021), the SCHUFA was not checked when opening an account with Vivid. If Vivid does not change this in the future, the smartphone account seems to be an interesting alternative for a current account without SCHUFA.
Is Vivid Money secure?
Security and data protection are an important topic for Vivid. It starts with the metal card, on which no personal data is given except for the name, and ends with the processing of the data. The security of data processing at Vivid has even been tested and confirmed by TÜV Süd. Furthermore, all customer data is stored in secure data centres within Germany and not on foreign servers. Access to the app is either via a self-selected password, Face ID, Touch ID or pin code.
The money deposited in the account is also safe - at least up to an amount of 100,000 euros. The money deposited in the Vivid account is protected up to an amount of 100,000 euros by the German Deposit Guarantee Scheme (DGS) via the partner solarisBank, where the account is ultimately opened.
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